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Sending an invoice to Gigapay

How do I generate, submit, and track invoices in Gigapay?

Updated over 2 weeks ago

  1. Wait for the payment to become available:

    Your client creates payments in Gigapay. You should send an invoice only after accepting the payment in your Gigapay account.

  2. Generate the invoice:

    • After accepting the payment with the invoice option, a purchase order for your invoice becomes available including the invoicing instructions.

    • Invoice details will also be emailed to you for easy forwarding to your accountant or manager.

    • Include the unique payment reference number provided along with your invoice instructions.

  3. Submit the invoice:

    • The invoice is due 15 days after acceptance and submission.

    • If you have multiple payments, send separate invoices for each payment. Consolidation is not allowed.

    • Attach your invoice as a PDF and send it to the provided invoice email address. Include the payment reference number in the email subject.

  4. Need help?

    If you have followed the instructions but haven’t received your payment after the due date, contact Gigapay Support via the chat in your account or email support@gigapay.co, and we’ll assist you promptly.


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