With Gigapay it is your client that will create payments available for you.
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​You should send us an invoice only after you have accepted the payment in your account with Gigapay.

After you have accepted a payment with the invoice option, a purchase order for your invoice will become available for you. The invoicing details will also be emailed to you to make it easier to forward the invoice request to your accountant or manager.

​Your invoice should always contain our payment reference number (the number is unique and you will receive it along with the invoice instructions).

The invoice will be paid at our provided due date, which is 15 days after accepting it and sending it to us.
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Please note that if you have several payments, you will have to send us separate invoices for each payment. It is not possible to consolidate your invoice as a receiver of a payment.
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After you have created your invoice, send it to us attached as a PDF to our invoice email adress. Please also include our payment reference in your email subject.
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You will receive our invoice email adress, along with the instructions for the invoice, once the payment is made available for you.
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If you have followed the instructions above, and you have still not received your payment after the due date, feel free to contact our support channel in your account, or at support@gigapay.co and we will swiftly help you.
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